At ShophaStags, we aim to provide a smooth shopping experience with hassle-free order processing and returns. Please review our order and return policies below.
1. Placing an Order
Browse our website and add products to your cart.
Proceed to checkout and enter your shipping details.
Select your preferred payment method and complete the order.
Once your order is confirmed, you will receive an email/SMS with order details.
2. Order Processing & Shipping
Orders are processed within 24-48 hours after payment confirmation.
Delivery time depends on your location:
Metro Cities: 3-5 business days
Other Cities & Towns: 5-7 business days
Remote Areas: 7-10 business days
You will receive a tracking link via email/SMS once your order is shipped.
3. Order Cancellation
Orders can be canceled before they are shipped by contacting our support team.
Once the order is dispatched, cancellations are not possible.
In case of cancellation before shipping, a refund will be issued within 5-7 business days to the original payment method.
4. Return & Exchange Policy
We accept returns in the following cases:
You received a damaged, defective, or incorrect product. The product is unused, in original packaging, and with all tags intact.
Return Request Period: Within 1 days of delivery.
Exchange Option: If the item is available, we can replace it with the correct product.
Refund Process: Once we receive and inspect the returned item, the refund will be processed within 7-10 business days.